Digital government

Digital government leverages digital technologies and data to deliver holistic and user-centred services, public sector innovation and stronger civic engagement.
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It is essential for governments to go digital. For many countries, this implies a shift from e-government towards the more holistic and user-centred approach of digital government. A core principle of digital government is to leverage digital technologies more fully to design, develop, deliver and monitor public policies and services centred around people and the needs of citizens and businesses. As the public sector both produces and consumes large amounts data, there is also significant potential for governments to use digital technologies to innovate. Explore the Going Digital indicators relevant to digital government, and dive deeper by reading related publications, browsing policy guidance and discovering more related indicators below.

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